What sets us apart from other agencies is whenever you contact our office, a live person will answer your call and direct you to the appropriate party to get your questions answered. We don’t believe in forcing voice prompts on anyone, especially our clients.
Some agencies scrub accounts, which means they predetermine the accounts collectability before even working the account. California Accounts Service believes in time tested collection skills of calling every account and investigating while talking to people. After our clients’ information is rendered useless or exhausted, we use today’s technology to locate and find pertinent information to facilitate payment in full.
California Accounts Service specializes in medical debt and our collectors are extensively trained in FDCPA, FCRA and insurance protocol ensuring a non-aggressive collection tactic. We also offer collections in other areas such as dental, utilities and commercial accounts as well as other select areas.
Our collection staff is firm, non-aggressive and non-commissioned which means all accounts, regardless of balance, are thoroughly worked without competition or prejudice. Consumers are treated with respect, dignity and understanding while resolving their bill.
Please contact our office so that we can discuss your specific needs or answer any questions you may have.